| E50 |
There is a problem with the temperature of the melting unit. |
Turn off the printer and let it cool down for at least 5 minutes. Contact Brother if the problem persists. |
E51
E52 |
There is a problem with the printer’s laser unit. |
Turn the printer off and then turn it back on. |
| E54 |
There is a problem with the printer motor, for example, the paper feed. |
Turn the printer off and then turn it back on. |
| E60 |
There is a problem with the printer’s fan. |
Turn the printer off and then turn it back on. |
20
21
22
23 |
There is a problem with the part that transfers the toner powder to the drum. |
Turn the printer off and then turn it back on. |
| 31 |
The print density sensor is faulty. |
Turn the printer off and then turn it back on. |
| 32 |
The print density sensor may be faulty. |
If the problem persists, it can only be resolved by a repair service. |
| 50 |
The drum needs to be replaced. |
Order the correct Brother drum unit and install it in the printer. |
51
52 |
There is a problem with the manual or automatic paper feeding. |
Replace the part that controls the manual (51) or automatic (52) paper feed. It is best to have this task done by a technician. |
| 54 |
The fusion unit needs to be replaced. |
A technician can help you replace the fusion unit. Do not attempt it yourself to avoid potential damage. |
| 55 |
The laser unit needs to be replaced. |
A technician can help you replace the laser unit. Do not attempt it yourself to avoid potential damage. |
| 57 |
A paper jam occurred due to double-sided printing. |
Open the printer cover and carefully remove the paper jam. |
| 5E |
The transfer belt needs to be replaced. |
A technician can help you replace the transfer belt. Do not attempt it yourself to avoid potential damage. |
68
69 |
A problem has occurred because the temperature of the melting unit is too high or too low. |
Turn the printer off, then turn it back on. Then try printing again. |
6A
6B
6C
6D
6E
6F |
A problem has occurred because the temperature of the melting unit is too high or too low. |
Turn the printer off, then turn it back on. Then try printing again. |
| 7D |
The printer detected dirt on the drum. |
The drum unit is a sensitive component of your printer. Consult your printer’s manual to learn how to clean it. |
| CF |
The waste toner collector is full. |
Some of the toner powder is collected in a special container. You must empty it when this error code occurs. |
| 71 |
There is a problem with the scanner engine. |
Turn the printer off, then turn it back on. If this does not work, contact Brother directly. |
| 72 |
The laser unit has a mechanical problem. |
Turn the printer off, then turn it back on after 10 seconds. If this does not work, contact Brother directly. |
| 74 |
The toner is depleted. |
Order new Brother toner cartridges and replace the empty ones. |
76
78 |
A temperature problem in the fuser unit affects the performance of the entire printer. |
Turn the printer off, then turn it back on after 10 seconds. If this does not work, contact Brother directly. |
83
84
88 |
A paper jam has occurred in the printer. |
Open the printer cover and carefully remove the jammed paper. |
A2
A3 |
Paper jammed in the ADF (automatic document feeder) during scanning. |
Remove the jammed paper and try scanning the document again. |
| A5 |
The scanner cannot read the document you are trying to fax. It is also possible that you are trying to fax a file that is too large. |
Turn the printer off, then turn it back on after 10 seconds. |
| B9 |
The scanner lamp is not working. |
Turn the printer off, then turn it back on. If the lamp still doesn’t light up, it will need to be replaced. It’s best to have this done by a technician. |
30
33
34
35
36
37
38 |
There is a problem with the movement of the print heads. |
Open the cover and check that the print head can move freely. Remove any obstructions. If the error message is still present, contact Brother directly. |
| 41 |
There is a problem with the operation of the print heads. |
This problem can only be solved by a technician. |
| 46 |
The ink absorption pad is full. |
The remaining ink is collected in the absorbent pad. When it is full, a technician can help you replace it. |
| 82 |
There is an error in the paper tray. A paper jam or an unknown object may have been detected in the paper tray. |
Check that the paper is correctly positioned in the paper tray and that no object, such as a staple or paper clip, has fallen into it. |
| DF |
There is a problem with the printer’s modem. |
Turn the printer off, then turn it back on. |
26
27
28
29 |
The printer cannot detect one of the cartridges. |
Remove and reinstall the Brother ink cartridges or toner cartridges. If that doesn’t work, reset the printer without the cartridges and then reinsert them. |
| Replace PF kit |
The paper feed parts need to be replaced. |
A technician can help you replace the parts. |
| Replace Fuser Unit |
The fuser unit needs to be replaced. |
A technician can help you replace the fuser unit. Do not attempt it yourself to avoid potential damage. |
| Replace Laser Unit |
The laser unit needs to be replaced. |
A technician can help you replace the laser unit. Do not attempt it yourself to avoid potential damage. |
| Clean Drum Unit |
The printer detected dirt on the drum. |
The drum unit is a sensitive component of your printer. Consult your printer’s manual to learn how to clean it. |
