What our customers have to say about us
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April 2023 Eddie, Co.Wicklow, April 19th, 7.45
Hi 123ink.ie team,
Thank you very much to all concerned, I am very impressed with your efficiency and response.
It is very much appreciated.
Thank you.
Mary, Co.Donegal, April 12th, 13.30
Terrific service ink arrived next day.
Couldn’t be happier.
It is very much appreciated.
Thank you.
Michelle, Co.Wicklow, April 12th, 15.31
I do not know why I am surprised but every single time, it happens.
Almost every single order I have ever made to 123ink has arrived within 2-3 days at most which is brilliant. Mostly, things I order from you arrive the next day, which is just fantastic.
I wish more businesses were like you. I want to say thank you for a great service and pretty decent prices. I should remember to look for more products than ink on your site more often.
5 ⭐️ rating from me today.
You have delivered a little joy today.
Thank you.
Lionel, Co.Dublin, April 11th, 13.11
Thanks for your service, I wouldn’t deal with any other ink company only 123 ink only.. A+ Thank u again
Frank, Co.Dublin, April 8th, 8.05
I ordered replacement cartridges a few weeks back on a Friday afternoon and was gobsmacked to see them arrive on Saturday morning.
Well done on fantastic service.
Stephanie, Co.Clare, April 3rd, 7.30
Good evening. I would just like to thank you for your excellent customer service! I placed an order Thurs evening and it arrived Friday morning!
Not only that but what I had ordered there was a better offer and I was contacted straight away, changed my order ! It was such a pleasure receiving such great service!
Even the packaging was delightful....2 little surprises in the parcel...much appreciated and I will definitely be using your company again and highly recommending it!
I was looking for Canon ink and doubtful about using your name brand...so for any other customers...don't be doubtful and purchase the value for money 123ink brands!!! Thanks again!
Austin, Co.Westmeath, April 3rd, 9.31
Many thanks for your email.
My recent order arrived on time, and I was very pleased with the service and price of your printer ink.
No doubt, I will be ordering more products from you in the near future.
March 2023 Sheila, Co.Wicklow, March 31st, 10.47
You offer a fantastic service prompt delivery which is fantastic and the product was exactly as it was advertised.
Wishing you all the very best for the future.
Kind regards
Jim, Co. Dublin, March 28th, 9.04
'Laser' delivery at 9.00 am this Tuesday morning. Is this a record or the norm?
Thanks a lot.
Oisin, Co. Dublin, March 23rd, 9.14
I just want to say thanks to the incredibly helpful lady who called me up after my order was put through to offer me a different ink cartridge with more ink and a lower cost instead of what I had ordered.
Thank you very much for delivering excellent customer service.
Kind regards,
Oisín
Denis, Co. Dublin, March 19th, 11.40
Good morning,
I found you service highly efficient and will use it again.
Regards,
Denis
Joe, Co. Wicklow, March 8th, 13.00
I can't believe that the above order, placed only at mid-day yesterday, arrived on my doorstep - by An Post - at just after 8am this morning.
What a very, very impressive service.
Compliments to 123ink.
I got the replacement drum unit, thank you. I fitted it and the printer is now printing perfectly.
Thanks,
Denis
February 2023 Tom, Co. Mayo, Feb 22nd, 10.15
The new ink cartridge just arrived, I fitted it and the printer is working perfect.
Thanks for your help and amazing service.
Gordon, Co. Dublin, Feb 21st, 12.42
Re: my order, the handling and speed of delivery was brilliant.
Tim, Co. Dublin, Feb 14th, 13.07
Cartridge arrived at 10:00 this morning.
I just tried it now and it worked first time out of the box.
On an separate note your service is EXCELLENT.
I am really impressed.
John, Co. Dublin, Feb 9th, 13.02
Thank you I got my printer ink today, I only ordered it yesterday afternoon.
Thank you for the free pen.
Mary, Co. Kerry, Feb 9th, 13.28
The above item was received by me in excellent time following the placing of order.
It arrived in good condition and although I haven’t yet used it extensively I do believe that it will live up to expectation.
And the email info about day of despatch etc. very reassuring.
Mary, Co. Waterford, Feb 4th, 16.20
I would just like to say a big thank you for a brilliant service.
Mary, Co. Clare, Feb 3rd, 19.22
Thanks very much to Niamh for her help.
Great service.
January 2023 Lynne, Co. Cork, January 30th, 9.31
This company is brilliant. Their own brand ink is great, I've used it since I got my printers, which is a good few years ago now.
Never had any problems. And it's a heck of a lot cheaper than branded ink.
They are really quick with delivery too.
Order today, you will have it tomorrow.
Excellent customer service too.
HIGHLY RECOMMENDED. 👍👍😊😊😊..XX
John, Co. Cork, January 28th, 11.30
Hi everyone,
I ordered the above 4-pack from you at 12 noon yesterday (Friday) -
they were delivered here this morning (Saturday) in Cork before 11.00am and are now installed & working in my HP Laserjet!
That is such excellent service -
I'm really impressed, and you now have a customer for life!
Well done to all your team (and An Post too).
Barbara, Co. Dublin, January 27th, 8.39
Dear 123ink.ie Online Team,
I hope you are all keeping well.
I just want to say a big 'THANK YOU' for my order I received on Tuesday.
I am delighted with my order and the free pens were a nice surprise. Thanks again for my order.
Have a nice weekend.
Gerry, Co. Dublin, January 27th, 9.48
Hi there just to say thank you for the very efficient and prompt service received my order this morning.
Was also looking for a yearly wall planner but I think you are sold out and wondering if you will be getting any more you might let me know if you are thank you.
P.s I’ll recommend your company to my friends.
Siobhan, Co.Clare, January 25th, 13.24
Hi I just wanted to let you know that the replacement ink arrived today in the post.
I have just put it it in my printer and it works perfectly.
Thank you so much for all your help and for sorting it so quickly and efficiently .
Ben, Co. Dublin, January 22th, 12.20
I recently ordered a twin ink package for my printer and just wanted to say thank you for an excellent service all round!
Working in a customer facing industry I understand the importance of first class service, and you really excelled here!
Firstly, the ink was your own branded recycled cartridges.
These are fantastic value and work perfectly. - you might let me know if possible to return used cartridges for recycling.
Secondly, the order arrived the next day, exactly as promised - thank you.
Thirdly, my package arrived with 2 pens and a handy ice scraper.
Not only a really nice touch for a first time customer but also extremely current and relevant given the recent cold snap.
Kudos to your marketing team for some well timed merch!
I must say the experience from start to finish was superb! You now have a customer for life
Maria, Co. Dublin, January 20th, 7.03
I received the ink today and sincerely thank you for your very kind and efficient service.
Eileen, Co. Wexford, January 18th, 13.01
Thank you.
Your customer service is excellent, much appreciated.
Kind regards
Eileen
Deirbhile, Co. Kildare, January 13th, 19.33
Thanks a million Michelle!!!
Really appreciate how quick you helped me & the excellent customer service.
I always choose 123ink & will continue to do so.
Mary, Co. Dublin, January 13th, 18.18
I just wanted to let you know that my order arrived in Nenagh this morning!
Incredible service from yourselves and An Post, and much appreciated!
Peter, Co. Kerry, January 10th, 13.00
Thanks so much, it arrived this morning, amazing turnaround!
John & Mary, Co. Mayo, January 10th, 12.29
Thank u for email and ink already received.
Very efficient. Thank u very much.
Linda, Co. Dublin, January 6th, 11.47
Thank you, I only ordered these labels a couple of days ago, first time using your company.
Labels perfect and service amazing, I'll be using you from now on.
John, Co. Dublin, January 7th, 14.01
Many thanks for such speedy delivery.
I only ordered the printer ink at 16:54 yesterday and it arrived at 09:37 today.
Noreen, Co. Kildare, January 5th, 7.12
Thank you Orla for your assistance and following this up for me.
Excellent customer service.
Phyliss, Co. Wexford, January 5th, 12.46
Hi received my cables this morn.
Delighted with my order and the pen.
Really prompt delivery.
Graham, Co. Wicklow, January 4th, 17.07
Ink received and working perfect,
thank you again for your help.
December 2022 Louise, Co. Wicklow, December 21st, 13:35
I just had to send an email and say how impressed I am with Sean he has went above and beyond just now calling me.
He was so friendly helpful and informative. Basically I had ordered a tiny ink cartridge but Sean called me to explain that I would find another ink cartridge better I was too scared to order it as I haven't ordered ink before. Total novice.
He really didn't have to put himself out to call me and explain this I just had to compliment him he is an asset to your company.
I will be telling everyone about you guys and what a lovely experience it was dealing with Sean.
Merry Christmas.
Thanks.
Michael, Co. Wicklow, December 19th, 11.21
Just wanted to thank you for a great service.
Ciara was very helpful.
Aleksandra, Co. Dublin, December 6th, 18.06
Just wanted to thank you for a great service.
My order arrived yesterday.
Merry Christmas to all the staff.
Christoper, Co. Dublin, December 1st, 08.27
Hi Michelle
Spoilt with your good service.
November 2022 Derek, Co. Dublin, November 30th, 13.05
I made a small purchase this morning over the phone I spoke to one of your customer service agents by the name of Keith.
Keith dealt with me with utmost professionalism, courteousness and an extremely friendly manner, having been transferred to sales by Keith all lines where were busy, I transferred back to him and he completed my order without hesitation.
Thanks again to Keith excellent customer service over the phone.
Kind regards,
Derek
Cris, Co. Dublin, November 24th, 13.19
I recently ordered a small item (some labels) and when it arrived, I was delighted to discover in the box with it a lovely new deck of cards and some extra pens!
You made my day with such a simple gesture -THANK YOU!
I regularly play cards with my young sons - so not only have you secured my continued custom, but also that of my boys in the future....good on ya.
All the best,
Cris
Donal, Co. Dublin, November 23rd, 11.07
I am very pleased to send you details of my recent order to your company. I am a new customer and I have received a fantastic service.
The staff member was Rebecca. She was, without a shadow of doubt, the most helpful and efficient person I have dealt with for many years.
The conversations with Rebecca were very insightful and helpful for me, having got my order corrected and taken the 123Ink instead of HP.
I did not need to go to Finglas to change inks but got the service to my house. The savings I made allowed me to get 3 cartridges instead of 2, together with a box of 10 blue biros.
That is a very simplified version of what happened and does not fully describe the details which Rebecca brought to my service.
Kind regards,
Donal
Elizabeth, Co. Dublin, November 16th, 18.22
Got my order today and thanks for the Biro.
Very quick service excellent.
Thank you
Ann, Co.Roscommon, November 16th, 14.30
Great service arrived promptly and all good.
Thank you
Olwyn, Co. Wexford, November 5th, 10:42
Hello,
Am not on Facebook or Twitter so can't post a review there, but I just wanted to thank you for the prompt delivery of the ink cartridges, and the ballpoint pen & notepad!
I'll happily allow you to post this review & will recommend you to anyone who asks! In fact, you were recommended to me by a friend in the first place.
Tina, Co.Meath, November 3rd, 11:12
Well!
I am impressed and delighted, you tick ALL the box's! excellent customer service on the phone, so helpful I was delighted.
Delivery almost at the speed of light. 100% ALL ROUND.
Thank you
October 2022 Francis, Co. Wexford, October 24th, 16:54
Hello,
Just to say thank you for the prompt service. + Thank you for the 2 Ballpoint Pens that were enclosed with the order.
Kind regards,
Francis
Frances, Co. Kildare, October 22nd, 11:54
You are the best ... the BEST !!! Parcel arrived on Friday, how magic is that ?!
And thank you for thoughtful ice scraper and pens... 123 for me.
Dawn, Co. Cork, October 11th, 16:34
Hi 123ink,
I just wanted to say thank you for your excellent service and that the cheaper, bigger volume ink that you advised me to have in place of my HP 301 original, works perfectly.
Thank you and I'll certainly be ordering this type of one again.
Regards,
Dawn
Patricia, Co. Dublin, 11th October, 17:23
We are very happy with our new Brother printer and I will placing an order for ink cartridges in the next week or so.
Again, thank you and have a good evening,
Patricia
Fíona, Co. Dublin, 10th October, 22:35
Many thanks.
Can I take this opportunity to thank everyone at 123ink for your absolutely wonderful service
- helpful, prompt and so very kind!
Fíona
Patrice, Co. Wexford, October 6th, 09:00
First of all i just want to commend you on how quick the printer arrived, next day delivery. I was shocked but very happy.
In my eyes nothing to improve fantastic service and the best price for the printer I wanted. Everything start to finish was uncomplicated.
I will be recommending you to friends.
Kind Regards,
Patrice
Gerald, Co.Wexford, October 6th, 9:06
Placed my order on Thursday, item delivered following morning, excellent service and top quality product.
Gerald
Rodan, Co. Sligo, October 5th , 8:01
Many thanks for your quick delivery.
(Thanks, too, for the pen and highlighter)
Regards,
Rodan
Vivienne, Co. Westmeath, October 2nd, 9:17
Very speedy service, loved the recycling bags and pens too. Will place an order in future again as good to support Irish.