Having issues with your Canon printer can be frustrating, especially when you need to print something important. Below is a guide to the most common Canon printer errors and how to fix them quickly.
Solutions to common problems with Canon printers
If you’re mid-print and encounter a print issue, stop it quickly in its tracks by consulting the error list below and get back to printing in no time.
What does Error B200 mean on my Canon printer?
This error indicates a problem with the printhead, which can impact print quality or prevent the printer from functioning properly.
To fix it:
- Gently clean the cartridge contact area with a paper towel.
- Restart the printer and run the built-in cleaning cycle.
If the error continues, contact Canon support for further assistance.
What does Error 5B00 mean on my Canon printer?
This error usually appears when the ink absorber pad is full or there's an internal ink leak.
Try this:
- Unplug the printer and disconnect all cables.
- Open the lid and hold the power button for a few seconds until the light blinks.
- Plug the printer back in and turn it on.
If the error persists, the ink pad may need replacing—this typically requires a technician. Contact customer support for help.
What does Error 5011 mean on my Canon printer?
This error points to a paper jam or an issue with the cartridges.
To fix it:
- Turn off and unplug the printer
- Open the lid and remove any protective tape or packaging from the cartridges
- Check for any obstructions like bits of paper, clips, or other debris.
Once cleared, turn the printer back on and try printing again.
What do E13, E14, E15, E16, U162 and U163 mean on my Canon printer?
These codes mean the printer can’t detect the ink cartridge or it has run out of ink.
Steps to resolve:
-
Open the cover and check the cartridges are correctly installed.
-
If a cartridge isn’t lighting up, it may be empty or not connected properly.
-
Replace empty or faulty cartridges.
-
Power cycle the printer by turning it off for a few seconds, then back on.
Other Canon error codes
If you’re seeing a different error code, don’t worry—123ink.ie can help with those too. Reach out to our support team or check our website for more solutions.
| Code |
Problem |
Solution |
| U052 |
Problem with the printhead. |
Reinstall or replace the printhead. Contact Canon support if needed. |
| 1686, 1688 |
One or more cartridges are empty. |
Purchase and install new Canon cartridges to replace the empty ones. |
| E04 |
Tricolour cartridge not installed correctly. |
Reinsert the colour cartridge and ensure it clicks into place. Close the lid. |
| E05 |
Printhead not installed properly or is defective. |
Open the cover and check installation. This often requires technician support. |
| 1486, 1487 |
Cartridge installed incorrectly. |
Ensure all cartridges are in the correct slot and firmly seated. |
| E07, U075, U076 |
Colour cartridge not installed correctly (genuine cartridges only). |
Confirm the colour cartridge is in the correct slot, not the black one. |
| 5200, 5400 |
Printer has overheated. |
Turn off the printer and let it cool down. 5400 indicates severe overheating. |
| 6000 |
Paper jam in printer gears. |
Open the lid and remove any paper scraps or debris. A technician may be needed. |
| 6A00 |
Cartridge mechanism failure. |
Restart the printer. If that fails, the mechanism may need replacement. |
| 6A80 |
Printhead, nozzle, or paper issue. |
Check for jams, reinstall cartridges, run the cleaning cycle, or reset the printer. |
| 6C10 |
Ink absorber pad is full. |
Contact Canon support to have the pad replaced. |
| 306 |
Printing error from a Mac. |
Go to Apple menu → System Preferences → Print & Fax. Remove and re-add the printer. |
| 1682, 1684 |
Printer does not recognise cartridges. |
Remove cartridges and gently clean the gold contacts. Reinstall and restart. |
If your printer displays an error that isn't listed here, you can contact Canon Technical Support so they can identify the error code and resolve it.
Other useful products
Common questions
How do I reset my Canon printer?
To perform a reset on your Canon printer, follow these steps carefully: Turn off the printer and press and hold the Stop/Reset button. While holding Stop/Reset, press and hold the Power button. Release the Stop/Reset button but continue holding the Power button. Press the Stop/Reset button twice, then release the Power button. Your printer should be ready to use again.
Why is my Canon printer displaying errors, and how can I fix them?
Canon printer errors may be due to several issues, including printhead problems, empty ink cartridges, or paper jams. To troubleshoot, check your printer’s display for the specific error code or refer to your printer manual or Canon's support site for code definitions. Many errors can be resolved by resetting the printer, cleaning the printhead, or replacing low/empty cartridges.
How do I clean the printhead on my Canon printer?
Most Canon printers have a built-in cleaning function: Go to the printer’s maintenance or settings menu. Select “Cleaning” or “Deep Cleaning.” Follow the on-screen instructions.
Do you have any questions about Canon printer errors? Check out our
FAQ page for answers to the most frequently asked questions, or if you have any questions, our
customer service team will be happy to help.
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